Sewing Machine Repair Oklahoma City
– Frequently Asked Questions –
Based in central Oklahoma City, Rummell Repair is a mobile sewing machine service and repair business traveling to the homes and businesses of our customers.
We work on most brands/makes/models of mechanical & computerized sewing machines, flat-bed and free-arm embroidery machines, long-arm quilting machines, sergers, and a variety of industrial & commercial machines.
Click on any of the questions below to view answers.
Don’t see your question on this page? Reach out to us, and we’re happy to help!
How long are you currently booked out for?
In-home appointments: We’re currently scheduling less than one week out. Reach out to get on our calendar here.
Drop-offs: Machine turn-around time is currently one week. Machines dropped off Fri. April 4th will be ready to pick up on Fri April 11th. (please note: this does not include machines that need a replacement part ordered.)
-Last updated Monday March 31.
Where are you located?
Two places:
First – where you are!
We are a mobile/traveling sewing machine repair business coming out to your residence or place of business for your in-home appointment. Click here to view our service area map on our about page, and for more information.
When you’re located in the Oklahoma City metro area, or even further out, we come out to your home or place of business, allowing for convenient same-day service in most cases.
Second – we have a drop off location!
That’s right! We now have a physical brick & mortar store for drop off/pick up in OKC! We are open one day per week on Fridays from 10am-7pm, where you can drop off your machines for service. We’re located inside of Acid Lime’s building at 1135 N. Broadway Pl, Suite B, Oklahoma City, OK 73103. No need to make an appointment, just drop your machines off on Fridays and we’ll give you a call when it’s ready to pick up.
Open Fridays 10am-7pm
1135 N. Broadway Pl, Suite B, Oklahoma City, OK 73103.
What are your travel fees?
Located within the Oklahoma City metro? We charge a $25 travel fee per appointment. Click here to view our service area map on our about page, and for more information.
Travel for outside the Oklahoma City metro area is calculated on a case-by-case basis by mileage. Please note we typically do not travel more than 100 miles outside of OKC. Just reach out to us with your address for a quote.
What types of machines do you service?
We work on most brands/makes/models of sewing machines. Including mechanical & computerized sewing machines, flat-bed and free-arm embroidery machines, long-arm quilting machines, sergers, and a large variety of industrial & commercial & specialty machines.
Will you come to my business/school?
Absolutely! We love every opportunity to support and problem solve for local Oklahoma businesses, schools and organizations – big and small.
We work on a wide variety of industrial and commercial machines, including leather, embroidery, sergers, cover-stitch, flatseamers, blind hemmers, button holers and so much more. We try our best to be flexible in scheduling, to get your machines working smoothly again ASAP. We also offer new industrial machine set-up services.
Just reach out and let’s talk!
Do you have a storefront? Can I bring you my machine?
Yes! We now have a physical brick & mortar store for drop off/pick up in OKC! We are open one day per week on Fridays from 10am-7pm, where you can drop off your machines for service. We’re located inside of Acid Lime’s building at 1135 N. Broadway Pl, Suite B, Oklahoma City, OK 73103. No need to make an appointment, just drop your machines off on Fridays and we’ll give you a call when it’s ready to pick up.
Open Fridays 10am-7pm
1135 N. Broadway Pl, Suite B, Oklahoma City, OK 73103.
What’s included in a basic service?
Service needs vary based on type of machine, and if it’s experiencing any issues – but a typical basic service looks like:
Inspecting and making necessary adjustments to every aspect that makes your machine run including timing and clearances, smooth any burrs that have formed, oil/grease necessary points, check and balance tensions, and clean inside and outside of machine.
What should I expect at a service appointment?
You can expect a smooth, efficient experience. Just view this page on our website for an overview of what a typical service appointment looks like for our customers.
What if I have more than one machine I need serviced?
Great – we can work on several machines in a single day, depending on issues the machines are experiencing and types of machines. Contact us with the makes/models of your machines and we will communicate an estimated amount of time it’ll take to get your machines taken care of.
What all do you need to service my machine?
Everything that makes your machine run. This can include power cord, foot control, bobbin and bobbin case, presser feet, embroidery arms and hoops.
What if a part is needed to fix my machine?
This can certainly happen, whether a part unexpectedly breaks during use or a part simply wears out on an older machine*.
We carry a variety of common replacement parts with us to each appointment – and we always communicate why a part needs replacing as well as its cost with our customers before replacing any parts.
However if a replacement part is needed that we don’t currently have on hand*, we’ll communicate that with you at the time, so you can decide if you want to go ahead with having us order the part and a possible timeframe for a follow-up appointment.
*Please be aware that not all replacement parts are currently available from manufacturers/distributors, especially if your machine model is no longer manufactured.
I’m not sure if my old machine is worth fixing, do you do estimates?
We can examine your machine for a flat $75 fee (plus travel fee when applicable), inspecting if it’s repairable and if replacement parts are available and their costs, etc. This $75 fee will be applied to the full service fee if you choose to move forward with service and repairs.
Do you buy sewing machines?
No, we do not purchase machines. We recommend utilizing Facebook Marketplace, etc. if you’re trying to sell a machine.
Wait… why do you have an Oregon phone number? Aren’t you in Oklahoma?
Yes, I am definitely in Oklahoma! The area code of my phone number is Oregon, and not Oklahoma, simply because that’s where I lived when I originally got this phone number.